WINNING TRUST: What the Man in the Mirror should do
All my friends in the discipline of commerce know SRCC as the premier commerce college of India. But for Charles Feltman SRCC meant differently. Sincerity, Reliability, Competence and Care are identified as four assessment criterion of trust. In the book titled The Thin Book of Trust , which was published around a decade back, Charles discusses his model of trust and provides practical solutions to avoid the enemies of trust around these four criterion. This model is timeless and helps one to build trust – a primary requisite for effective leadership - and lead a team of trustworthy people. Effective leaders create loyal and smart teams through winning the trust of team members which is duly reciprocated with an intent of concern and achieving organizational goal. Leaders go beyond rules and help making new rules. They cannot just afford to be manipulative and opportunistic and use others as sanitary pads. This may reap fruits for a very short period but otherwise it shall ruin th